Frequently Asked Questions

Q: Are my deposit accounts FDIC insured?
A: Yes. FDIC insurance covers all deposit accounts, including checking and savings accounts, money market deposit accounts and certificates of deposit. The standard insurance amount is $250,000 per depositor, per insured bank, for each account ownership category. If you have more than $250,000 on deposit in the bank, you may have more - or less - deposit insurance coverage than you think.

Calculate your FDIC insurance coverage
Q: RSI Bank's website is not functioning properly on my computer. What's wrong? 
A: You may experience issues with this website if you are not using a supported browser or if your browser is out of date. This site supports the current and one prior major version of the following internet browsers: Microsoft Internet Explorer, Microsoft Edge, Firefox, Safari, and Chrome. If your browser is out of date, we recommend updating to the current version and then visiting the site.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. Call 732.388.1800, and have your Social Security Number and account information available to set up your direct deposit right over the phone.
Q: Can I get information about my account by phone?
A: Our customer service representatives are able to provide some account information over the phone. Any balance or transaction-related information can be provided by calling our 24-Hour Telephone Banking hotline 877.RSI.1851.
Q: How do I change the address on my accounts?
A: If you have moved or would like your statements mailed to a different address, please visit your nearest branch and speak with a customer service representative. If you are unable to visit a branch, please call 732.388.1800 and we will provide you with the required instructions. We will mail you a form that must be notarized.
Q: Can I open an account if I don't live in the New Jersey?
A: We only accept applications from New Jersey residents at this time.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs, and ACH (Automated Clearing House) transactions. Our Mobile Banking App offers Mobile Remote Deposit. Simply take a picture of the front and back of your signed check and follow the instructions in the Mobile App.